Yu-Ting Chen

Work Experience

Appier

Technical Solution Engineer Intern

Aug. 2025 – Dec. 2025

Created a multi-agent system using Google Agent Development Kit (ADK) and Model Context Protocol (MCP), enabling automated knowledge retrieval and task orchestration to enhance technical support services.
Resolved 20+ Jira tickets related to customer data platform pipelines, data quality issues, and API integrations.
Built a secure SFTP server with configurations including user isolation, chroot environments, logging, and access control.

Microsoft

Technical Architect Intern

Jul. 2024 – Jun. 2025

Implemented a Proof of Concept (PoC) for fine-tuning and deploying small language models (SLM) with Azure, assisting a client in securing a NT$1M government proposal.
Developed a Microsoft Teams bot integrated with Azure, Copilot, and Graph API to facilitate Copilot pre-sale sessions.
Implemented a multi-agent system using Azure, RAG, and AutoGen to streamline AI-driven workflows for clients.
Consolidated demo pipelines and documentations for Azure Data & AI services, streamlining internal knowledge sharing and customer enablement.
Delivered technical assistance for 10+ official tours, showcasing Microsoft's latest technologies to guests.

FinDA Lab, National Taiwan University

Research Assistant

Apr. 2024 – Jun. 2024

Conducted Python-based data analysis on financial datasets, contributing insights for academic publication.
Validated and extended published data models to support ongoing research and generate actionable insights.

PwC Taiwan

Application Consultant Intern

Feb. 2024 – Jun. 2024

Developed front-end features with HTML, CSS, JavaScript, Bootstrap, and Vue.js.
Automated Jira workflows to streamline project management process, resulting in a 20% decrease of time.
Built weekly reports with Python and Jira APIs, reducing weekly manual data processing time by 50%.

DBS Bank

Operations Intelligence Intern

Jul. 2023 - Aug. 2023

Developed Python-based robotic process automation (RPA) tools to migrate 10,000+ transaction records, enabling seamless system migration from Citi Bank.
Performed data analysis by creating dashboards in Python and Excel, reducing daily decision-making time by 40%.

Education

National Taiwan University

Bachelor of Information Management

2021 - 2026

Relevant Coursework: Data Structure, Algorithms, Database Management, Computer Networking, Linear Algebra, Operating Systems, System Analysis and Design

Lille Catholic University

Exchange Student

Feb. 2026 - Jul. 2026

Program: JUNIA ISEN, Master of Software Engineering and Information Systems
Relevant Coursework: Natural Language Processing, Advanced Machine Learning, Linux Programming, Web Technologies